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(973) 515-4994
410 State Route 10
East Hanover,
NJ
07936
40.801098
-74.359717
What People Are Saying About Geek Squad
Featured Review
Anna Roth
Contributor
In Short – The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriving in the squad's signature black-and-white VW Bugs).
Editor's Tips
- Know Before You Go:
- Sorry Mac-ophiles, the Geek Squad only serves PCs.
- Save Money:
- All tasks prepriced at a flat rate--no by-the-hour billing or nasty surprises when it's time to pay.
03/10/10
Poor Service
by SusanG1972 at Citysearch
Took my laptop in for a clean up, no big deal.
The Geek Squad tried hustling me into buying tons of services and products I didnt need and didnt come in for.
I came in for a simple clean up but they had my machine for nearly two weeks -- that cant be normal.
When I got my computer back it was even scratched up on the keyboard!
Are you kidding!!?
I wasnt offered any compensation when I complained. Is that any way to run a business??
I guarantee this company will no longer get my business.
Upon writing reviews I found a company called Secure Remote Support and they really delivered.
They were friendly and they clearly knew what they were talking about.
SecureRemoteSupport(dot-com) will get ALL my future business.
- Pros: Friendly Staff
- Cons: Ignorant Staff
