Alora Ambiance Spa

11/03/09

Stinky Attitude and Double Charge

by lilphi4

After I had paid for my wife's services in advance, she was charged again upon completion an additional $17.50 ($2.50 of which is a fee for using a debit/credit card and not paying cash)...The other $15 was a tip that was already charged to my credit card. I called to rectify the situation only for Patricia to get nasty with me and tell me that i did not tip enough the first time ($17.50). In total we paid $35 over the initial cost.

I would not recommend this spa to any (if you have to deal with Patricia)

• Cons: Horrible C. Service from Patricia and $2.50 credit card fee

04/07/09

wonderfull time alora spa

by arianp1977

"I really enjoyed my massages at alora spa Holistic Health Spa. I experienced a top quality massage services given by sweet , friendly and highly qualified professional staff. The several treatments and products that alora Spa offers, provided me with a relaxing retreat from the stresses of everyday life. It is my pleasure to be a regular client of a such a wonderful Spa. The facility is clean and bright and the soft music and the nice atmosphere match perfectly with relaxing and comfortable massage. I think it is really worth it to visit alora Spa and I highly recommend it!"

What is your gender?: Female

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

04/03/09

the best experience..

by delmarodriguedelma

On Saturday, March 7th, I along with two friends had spa packages, which included a body polish, massage, facial and pedicure. Oftentimes customers, myself included are quick to contact management when the service they receive is poor, but are quiet when they are left happy and satisfied. I will not stay quiet in this case. Let me say that the service we received was superb. Not only did we receive wonderful service, we received it with a smile. Your staff was professional and extremely friendly. The receptionist, while doing her job, chatted with us as we waited for our treatments. The masseuse removed every knot in our body, the person that did the facial was detailed, the individual that did our body polish scrubbed and did a great job exfoliating, and the pedicurist had us leaving there wanting to show off our pedicures. Unfortunately, I do not remember everyone's name. Also, the ambiance is relaxing and serene. I have been to a spa before and that was not the case. However, while at your establishment, I felt like we were the only people in Boonton, left there to relax. We drove two hours from New York to get to Alora Spa and I must say that it was well worth it, thanks to you staff!