I had taken my beautiful three year old pom there for the 'VIP' treatment. When picking up my dog, the total came out to more than what was posted. Little did I know, that was the least of my problems. I noticed a red hives on him and she stated it was an allergic reaction. As the days went by, the red hives hatched into dozens of flees. He was covered in them; you cant imagine what he went through. When I went back to let her know of the possible infestation, she became hostile. As a customer, there are ways to address situations as this one, unfortanetly she went wrong on her part.
They are the groomer of all groomers. We have been taking our dog to Elegante Groomer for 9 years and have been very happy with them.
BEST Groomer in Town. I suspect Kewanne and Mallita know each other and I'm surprised by their review... I can't believe they charged you $95 and quoted you $45 but I'm sure you asked for extra services and probably expected them for free. I can tell by your spelling and grammar that you are not well educated so maybe the mistake was yours.!! I have followed Elegante Groomer though every move.. Washington Ave, Belleville Ave and then Franklin. I live about 30 minutes away but I have found them to be the best for my Pittbull mix... My dog is afraid of everything and they treated my brindle mix (Remy) as if they owned her. I am extremely happy with the service and I highly recommend them. I pay $65.00 (tip included) but she gets VIP treatment. I am saving money by bringing her to Elegante because they perform a certain service that my Vet wants me to pay hundreds of $$$ for.
Poor dog care and a ripe off don't go there!!!!. I called for a grooming appt, for an 8lb maltese. She stated $45. When I went in she charged $95. My dog was very clean he just needed a wash, 1 inche off the hair and clipping of nails. After I picked him up he was acting strange, he was extremely thirsty and for the 1st 2 days he just laid down and did not want to play. I no longer trust this place, It was full of hair every where and the new person taking care of the dogs did not know specifics on grooming my breed. I will never go back to this place they robbed my money and did such a poor job on my lil puppy. Zero Rating!!!
DO NOT TAKE YOUR PET THERE!!!!.
PLEASE DO NOT TAKE YOUR DOG THERE!!!
I TOOK MY DOG THERE ON A SATURDAY TO GET A WASH, CUT & NAILS CLIPPED. WHEN I PICK HIM UP HIS HAIR WAS CUT AND THAT WAS IT!!!!
SHE DID NOT WASH HIM OR CUT HIS NAILS!!!
SHE CHARGED $65.00 FOR WHAT!!!
I CALLED HER RECTIFY TO SITUATION, SHE HAS YET TO CALL ME BACK..
SHES A CROOK !!!
DO NOT GO!!!!
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