Elegante Groomer Inc

Alan C.

Joined 8 months ago

I had taken my beautiful three year old pom there for the 'VIP' treatment. When picking up my dog, the total came out to more than what was posted. Little did I know, that was the least of my problems. I noticed a red hives on him and she stated it was an allergic reaction. As the days went by, the red hives hatched into dozens of flees. He was covered in them; you cant imagine what he went through. When I went back to let her know of the possible infestation, she became hostile. As a customer, there are ways to address situations as this one, unfortanetly she went wrong on her part.

Recommends

Mizz Me

Joined 2 years ago

They are the groomer of all groomers. We have been taking our dog to Elegante Groomer for 9 years and have been very happy with them.

Recommends

Spanky1022

Joined 2 years ago

BEST Groomer in Town. I suspect Kewanne and Mallita know each other and I'm surprised by their review... I can't believe they charged you $95 and quoted you $45 but I'm sure you asked for extra services and probably expected them for free. I can tell by your spelling and grammar that you are not well educated so maybe the mistake was yours.!! I have followed Elegante Groomer though every move.. Washington Ave, Belleville Ave and then Franklin. I live about 30 minutes away but I have found them to be the best for my Pittbull mix... My dog is afraid of everything and they treated my brindle mix (Remy) as if they owned her. I am extremely happy with the service and I highly recommend them. I pay $65.00 (tip included) but she gets VIP treatment. I am saving money by bringing her to Elegante because they perform a certain service that my Vet wants me to pay hundreds of $$$ for.

Doesn't Recommend

Mallita

Joined 2 years ago

Poor dog care and a ripe off don't go there!!!!. I called for a grooming appt, for an 8lb maltese. She stated $45. When I went in she charged $95. My dog was very clean he just needed a wash, 1 inche off the hair and clipping of nails. After I picked him up he was acting strange, he was extremely thirsty and for the 1st 2 days he just laid down and did not want to play. I no longer trust this place, It was full of hair every where and the new person taking care of the dogs did not know specifics on grooming my breed. I will never go back to this place they robbed my money and did such a poor job on my lil puppy. Zero Rating!!!

Doesn't Recommend

Kewanne

Joined 2 years ago

DO NOT TAKE YOUR PET THERE!!!!. PLEASE DO NOT TAKE YOUR DOG THERE!!!

I TOOK MY DOG THERE ON A SATURDAY TO GET A WASH, CUT & NAILS CLIPPED. WHEN I PICK HIM UP HIS HAIR WAS CUT AND THAT WAS IT!!!!

SHE DID NOT WASH HIM OR CUT HIS NAILS!!!

SHE CHARGED $65.00 FOR WHAT!!!

I CALLED HER RECTIFY TO SITUATION, SHE HAS YET TO CALL ME BACK..

SHES A CROOK !!!

DO NOT GO!!!!