10 Brewster Dr, Carmel, NY | Directions 1051241.451266 -73.658627
TIM BAD COSTUMER SERVICE SCAMMERS – Horrible costumer service., I am copying part of an email i received from Tim. After i placed an order with his company and paid imediately with paypal. After 2 weeks of not receiving my item i called and they said the item was out of stock. I requested to cancel my order and issue a refund thru paypal. A few days later after not receiving any information on my refund i opened a case with paypal. A few days they DO send me an email requesting additional money for the shipping, when i call and AGAIN ask why if i canceled it, I was informed they had shipped it. After all this they do not even accept their fault. I only get a rude email from Tim (which i learned is CEO Tim Serino) insulting me, quote: "Does anyone have a tissue for Judy? Whaa" more "Shoot, i still continue to be professional to you even though your a SCAMMER trying to be a bully. Good luck with that karma!". All this instead of acknowledging i did cancel my order and still they wanted to push the sale. NOT RECOMMENDED
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