Humiliating & Unprofessional,
You wrote a wrong review for Banfz Salon & Wellness Spa, Montclair. I work there and we never had a stylist named
Jade in the past 8 years. You must of mistaken us with another salon called Bangz in Hudson County.
Sorry you had such a bad experience. If you'd like I would consider it my pleasure to give you a free consultation any Wednesday, Saturday or Sunday.
My name is Chris Rivera and you can read my bio on "
" Meet the Staff".
Humiliating and Unprofessional. I was recommended to BangZ by someone I trust, as a trendy, professional place where my hair would get optimum service. I went in for my first consultation with Jade, and set up an appointment that week. I got a call two days before my appointment to confirm, and a subsequent call to cancel. I then set up another appointment that week, received a call to confirm, and then to cancel, only the day before my scheduled time. The receptionist told me that Jade would not be in for another week. So I waited, thinking I would get the best personalized service from someone who has been in the business for 12 years. I finally get my appointment, and after reiterating that I do not want streaky highlights, no blonde color, nor any other drastic change, I got blonde and gray, blotchy streaks of lift in my hair. The hightes were removed and the toner was applied by "Jade's assistant," not even Jade herself. She apparently had "another appointment," despite it being a little before 1:00PM and I had been booked until 2:00PM for color. Then, I am asked by the assistant, "You're gonna dry out your own hair right?" WTF? I have NEVER been asked to do that, and for about $200, my stylist should AT LEAST complete her work. Appalled - but calm - I told Jade the color was much lighter than expected, but she kept avoiding me and asking random people to tell me "how nice [my] hair looked." I paid and went home, thinking I would get used to it, but in my lighting at home, it looked TERRIBLE; TOO light, TOO blonde, TOO fried!! I immediately called and asked to come in again, since Jade had assured me, "If you want it darker you can come back and I'll apply a darker toner." She didn't even come to the phone to ask about my situation nor was she "available" until three days after the incident. Needless to say, I will NEVER go back there. The service was humiliating and unprofessional.
Amazing cut and makeup.....
I did my hair and makeup here for my wedding day. They did an INCREDIBLE job. A number of people at my wedding told me that I looked like I stepped "right out of Vogue". The hair was awesome - modern, funky, and the stylist worked closely with me to ensure that the dream image in my head transferred perfectly into my hair style. She make a ponytail for me out of synthetic hair that she color-blended herself to make sure it looked just right.
The makeup was amazing, too - the artist didn't want to just give me a "look" from a template - she worked to accentuate the best feautures of my face - bring out the green in my eyes, accentuate my cheekbones, etc. It was beautiful and classic, and I could honestly wear my makeup like that everyday - I didn't look overdone. Bangz is hip, fun, and busy.
Great Massage!!. I have been at Bangz a number of times and I can honestly say the massage therapists are professional and knowledgeable. The therapists know how to make a high tension, overworked and underpaid working girl to relax and let go. Each time I have received a massage or a facial here, my skin loves me afterwards. Thank-you for taking such good care of me.
Better late than never. Went to Bangz to get an updo, makeup, and manicure for a wedding. Called to make sure that they knew I was on a tight schedule. They assured me that I would be ready on time. I waited more than a half hour before I even sat in the chair! The stylist could not be found! The spa even called down to see where I was for my makeup appointment and they gave major attitude! Finally, she showed up, no apologies, but she did a great job on my hair. Makeup looked wonderful! Manicurist was a riot and eased my tension but she did a shoddy job on my nails. Overall, I would advise leaving extra time if you are getting multiple services. Hair and makeup looked amazing. Hair was a little overpriced.
Stress-Free. Wonderful! The atomsphere is great the staff is friendly. I would recommend the mud wrap. I found it to be great. They have great service and you have to make reservation at least 3 weeks in advance.
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