If you want your hair done right and looking right on point! make an appointment! They ALWAYS do an amazing job on my hair and i have the long locks..and i even trust my stylist to do the trims, and when time is due, the cutting..
I must say, this place did a wonderful job accomodating 4 bridesmaids and me getting ready for a 10am wedding. We arrived at 7am the day of and the stylists - one for each girl - were ready to go (they actually had to get in 1 hour earlier than usual and no one was late!).