What People Are Saying About Ikea

Featured Review

Kamila Przybylski

Contributor

In Short – Hopen, Malm, Aneboda-no, those are not suggestions to name your pet, but the Swedish names of IKEA's designer furnishings and decorative odds and ends. Created with a "one-way" layout in mind, shoppers weave through a labyrinth of seemingly endless showrooms stocked with equipment to creatively accessorize every room under the sun. With patrons ranging from groups of freshmen students looking to outfit their tiny dorms to entire families, the store offers a huge repertory of styles, patterns and colors for every unique taste. And speaking of tastes, the small restaurant just…

Editor's Tips

Know Before You Go:
Before you brag about your "designer decor" at home, know that the low prices do have a catch---all furnishing are designed to be assembled by the consumer.
5 Star Rating: Highly Recommended

10/23/08

Ikea Assembly Service - Great Service

by ikeaassembly at Citysearch

If you ever wondered who you can call when you need your IKEA stuff put together try these guys Anytime Assembly.

They can deliver from any Ikea Store - Hicksville,Brooklyn,Elizabeth NJ and Paramus and bring the items to your home. If dont have have the time to put it together they can do assembly. Their service is Reliable, Affordable and a BIG time Saver. You can also request a roundtrip pickup from your home to the store,shop and be returned back home with your items. Check out www.anytimemovingny dot com or give them a call 646-415-8550 you'll be please that a service like this exist.

  • Pros: Big time saver and a professional furniture assembly helps items last longer. Fast response time.Cleanup when done.
  • Cons: Couldnt find any. Very helpful service - just short of a handyman.
5 Star Rating: Highly Recommended

11/15/07

$80 for Same-Day Ikea Delivery, GREAT SERVICE

by ikea_eric at Citysearch

For the best Ikea Delivery service in New York from both the Elizabeth and Paramus, NJ Ikea stores check out www.IKEA-DELIVERY-ALTERNATIVE dot com

They will pick you up from Ikea and drive you home with your stuff and help take all of your stuff into your apartment for $80

You can even get them to pick you up in the city and take you round trip while they wait for you to shop starting at $95, round-trip.

Great reviews of this service on Apartment Therapy and in Time Out New York magazine

  • Pros: You save about $30 and get same-day delivery for the service Ikea takes a week to do
  • Cons: NONE. Even has a plush, clean vehicle and lets you play music that's on your Ipod on the way back over the car sound system
4 Star Rating: Recommended

12/29/06

Bad Customer Service / Great Selection and Prices

by b00pi3flak3s at Citysearch

IKEA is freaking huge. Especially for folks from Manhattan, bringing back large items is simply not doable without a car or some extra cash for delivery. Whats worse is they now charge for the most obscure things -- likes BAGs. Its best if you have your own bags to keep bringing back. What a pain.

  • Pros: Variety, Furniture, Value
  • Cons: Service, Busy
1 Star Rating: Poor

07/16/05

Horrible Service!!!!

by cfs8112003 at Citysearch

Delivered broken couch, never redelivered good couch as promised. Customer Service gave me a terrible run around, transfering me all over the country. No one had any answers, but offered illogical replies. I have never dealt with a less professional company, that was so poorly run, with employees that are completly untrained or just exceptionally stupid. Better to pay a few extra dollars and get items in good condition!

  • Pros: NONE
  • Cons: bad customer svcs, delivery svcs, everything else!!!
2.5 Star Rating: Below Average

04/28/03

Great Products, Poor Delivery Service

by ac62269 at Citysearch

IKEA has a huge selection of great products, but the customer service is very poor, especially the delivery service (which costs $100 by the way).

I bought a wardrobe from them and 2 of 7 parts were missing and one was damaged. Once I got through to customer service on the phone, I had a hard time articulating my problem, because all of the parts and pieces have very similar names. Their response was simply to ask which pieces and parts I was missing and then tell me that someone would call me back within 48 hours. They said that the parts (which are in stock) that are missing that I have already paid for could take up to 2 weeks to deliver. In the meantime, I'm stuck with a half-built wardrobe with no shelves or drawers.

  • Pros: Selection, Inexpensive, Design
  • Cons: Customer Service, Delivery Service, Customer Service