Summit >Douglas Infiniti
I was hearing some strange noises from my car, so, I brought it in. Alexis M. was so professional. I didnt feel like I was getting "sold" anything. Just an honest assessment of the work that needed to be done. I wouldnt take my car anywhere else!
This service team is the best there is! Alexis Maldonado took care of me and put me at ease. I couldn't ask for better service!
The service at Douglas is wonderful! Alexis is great at what she does and I always feel confident that my car will be taken care of. I wouldnt go anywhere else!
Normally, taking my car in for service is not the greatest experience. However, that has changed since I began bringing my car to Douglas Infiniti in Summit. I am always treated with respect and my car is always ready when promised. Alexis Maldonado explains everything clearly and honestly and makes me feel like family. I actually look forward to bringing my car in to be taken care of now!
Absolutely the best service dept, Alexis took care of everything with a smile, What a pleasant experience
Thanks for everything Alexis! The new dealership looks great and matches your perfect service level... I really appreciate how they took me in on such short notice and Alexis' follow up. I'll be back if I need anything for sure.
I recently bought a preowned infiniti and although I did not purchase my car at Douglas, I would never go anywhere else for service. I was in contact with Alexis Maldonado who walked me through the service process. She treated me like I was purchasing a new car and made me feel confident in the dealership. My next car will hopefully be a new one and definitely from Douglas!
Top Service!!. I would happily recommend Douglas and specifically Alexis in the service department. It is always a pleasure working with this dealership. The service is efficient, my vehicle is always cleaned and the new facility is super comfortable. Ask for Alexis!!
Amazing Service. I continue to bring my vehicle to Douglas thanks to their amazing service department. Alexis in service treats me like family and I always trust her recommendations. They do a consistently exceptional job and I wouldnt go anywhere else :)
I am fairly new to Douglas but after reading all the amazing reviews, I knew the service would be great. I have to say the service was actually amazing. I spoke with Alexis over the phone and she made the appointment process very smooth. When I arrived for service, she made me feel like I had been her customer for years. The process was painless and my car is perfect! I highly recommend Alexis and Douglas ;)
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