Summit >Automotive Sales & Services > Douglas Infiniti
430 Morris Ave, Summit, NJ | Directions 0790140.723355 -74.370173
Quick, simple, and very easy. I couldn't have asked for more from Jimmy and the Douglas Infiniti staff. It is always a pleasure to go in for service.
Douglas is great. I have been a customer for years and I feel they value my business. Alexus always works with me to give me the recommendations to keep my car running smooth. She also tries to keep the cost minimal and the coupons I get always help. Would never go anywhere else
I've had a few experiences with other "luxury" service departments and nothing compares to Douglas Infiniti. I come in before heading to work at 7am, Alexis has me out in minutes. There is no waiting around for a loaner or a ride to the train. Even the guys who move my car are always quick to help. From the hours to the quality work and professionalism I would never go anywhere else
Just before making my appointment for my 60k service, I contacted Alexis Maldonado with a few questions and then called back with a few more follow up questions. She answered each inquiry right away. Alexis was very professional, honest and thorough. My overall experience with this dealership was excellent. I left knowing my car was serviced by professionals that work on Infinity's day in and day out so would definitely go back!
Amazing Service – I continue to be a loyal customer of Infiniti because of Douglas and their service department. Alex always takes good care of my car and makes the experience as painless as possible. So long as the service stays as great as it's always been, I will remain a Douglas Infiniti customer. Thanks Alexis and the whole staff!
I was hearing some strange noises from my car, so, I brought it in. Alexis M. was so professional. I didnt feel like I was getting "sold" anything. Just an honest assessment of the work that needed to be done. I wouldnt take my car anywhere else!
This service team is the best there is! Alexis Maldonado took care of me and put me at ease. I couldn't ask for better service!
The service at Douglas is wonderful! Alexis is great at what she does and I always feel confident that my car will be taken care of. I wouldnt go anywhere else!
Normally, taking my car in for service is not the greatest experience. However, that has changed since I began bringing my car to Douglas Infiniti in Summit. I am always treated with respect and my car is always ready when promised. Alexis Maldonado explains everything clearly and honestly and makes me feel like family. I actually look forward to bringing my car in to be taken care of now!
Absolutely the best service dept, Alexis took care of everything with a smile, What a pleasant experience
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