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Florists >Summit Hills Florist
11 Beechwood Rd, Summit, NJ | Directions 0790140.717683 -74.357567
Good florist VERY PLEASED – Just a note of thanks for the incredible professionalism and ABSOLUTELY GORGEOUS bouquets, boutonnieres, and corsages you provided us for our 5.21.11 wedding. We recieved endless compliments about the centerpieces and all the flower arrangemens put together for us. Im so glad my mom recommended you to us, and we will absolutley recommend you to others!
Amazing Florist- Do not agree with the other reviews – The people here are super nice and welcoming. The place is very nice and convenient. I've used Karen for many, many years now. I must say I have never been unsatisfied with her work. These days, I don't even give her direction. I tell her what I want, what the occasion is, for whom it's for, and let her create. When I pick it up, it's always better than I could have imagined, she does quality work and a great price.
Horrible Florist! – I had to pick a star...but if given a choice this local business would get ZERO stars....would NEVER EVER recommend Summit Hills Florist to anyone. The "owner" - Karen is rude, condescending and customer service is a completely foreign concept. She was defensive, insulting and did not listen at all when we explained that we were not pleased with an arrangement. Karen's attitude was unprofessional. We learned a valuable lesson. Strongly suggest that you do your due diligence and research florists on-line for reviews. Check out other area florists, rather than run the risk of an bad experience like we did. The experience our family had was so dreadful and upsetting that I will share this story with friends, family & neighbors. Stay away from Summit Hills Florist.
Unfortunately, there are many scam artists lurking on the web these days and find it enjoyable to post inaccurate lies about a business, when we contacted this "screen name", which was another at the time, we received no reply to our request for direct contact to resolve this conflict. If there was an incident which needed correction, we at SUMMIT HILLS FLORIST, will aways remedy it immediately as customers always come first with us and our policy is 100% Satisfaction Guaranteed.
Rude owner and bad overall experience – The owner Karen is one of the most rude people I have ever dealt with. We used them for multiple flowers at my grandfathers funeral. I called back 2 days later to say one of the arrangements was not what we wanted. Karen instantly got defensive and was so insensitive and inappropriate that I would never use them or recommend them to anyone. Worst experience I ever had....plus the prices are ridiculous.
Sorry, there was no such "funeral" handled here at our florist, Summit Hills Florist, as described above; however, we firmly believe in customer relations to the highest degree. Therefore, kindly contact us immediately and so we can address this problem you proportedly had and we will be very happy to take care of it for you by compensating you.
Our customers are our best friends and allies, we go out of our way to make them happy!
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