All was set to go Very pleasant and professional. Paperwork was ready to go. Car functions were explained.
There was a squeaking noise coming from under the hood as well as a "clunking" noise in the front end of my 2012 GLK 350. Both issues were taken care of under warranty and I was provided with a loaner. Max is my adviser and always takes good care of me.
My service advisor Alex Marshall has always been professional and friendly. I am always happy to deal with him!
Very good. Max Lepore, Handel and Paul were outstanding. They were very service oriented on a challenging day with weather storms.
Henry Cohen, my salesman, was professional, thorough and extremely helpful when I picked up a new car. The experience was enjoyable and met all expectations.
Very good. Reception was fast, lounge amenities are nice, and the car was ready in a reasonable amount of time.
I needed service for my S550, and as usual, I found the service department to be excellent. They are efficient and professional. Since I purchased the car about 2 years ago, Ed Salwan (my service rep) always been exceptionally helpful. It's because of this service that I'll be back at Morristown Mercedes when I need a new car.
We had a positive experience Mr. Shah was Courteous knowledgable and Accommodating. I would recommend him to others.
Successful - just leased my 2nd ML 350. Mr. Shehady was wonderful to work with and made the whole experience a pleasure.
First of all, I would like to personally thank Herman Diaz for taking a time from his busy schedule to listen issues with my car and overseeing the repair to the satisfaction. I thank you again and appreciate your assisting in getting the issues resolved.
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