Recommends
Joined 9 months ago
November 29, 2012
I recently needed a modification on my
Tundra wiring harness for towing. John was responsive, respectful and went above and beyond to get my vehicle fixed on time and in the right way. I was able to keep an open communication with John through email which is huge for me because of the demands of my job. I don't have time to be calling the dealer every single time I have a question. It was nice to send a quick note out and not have to worry about getting a response. He responded every time which made the whole process smoother than it would have been otherwise. Thanks John!
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Recommends
Joined 10 months ago
November 27, 2012
Service Department - after servicing at
another dealership and tired of being told "why don't you call your husband" every time they wanted me to have repairs done, I went to James Toyota. Kelly (female) helped me, and I appreciated her taking time to explain exactly what was and was not needed on my car without the condescending attitude of the other dealership. The prices she gave me were competitive, and I will definitely be back.
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Recommends
Joined 1 year ago
November 26, 2012
I was on 95 in Philly coming from
Calabash, NC when I think every light went on. I stopped at James and Michele was my advisor. they took me almost immediately. With an oil change. tire rotation and 15,000 mile checkup I was out in little over an hour. Even had an exterior car wash. To say the least I was satisified.
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Recommends
Joined 8 months ago
November 15, 2012
John Specht III and the service team
are great and very helpful with my car service need.
They are very friendly and willingly to make sure my service is satisfied.
I would recommend James' services team for your service need.
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Recommends
Joined 8 months ago
November 07, 2012
Everything was fine
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Joined 10 months ago
October 19, 2012
Total customer satisfaction.,courteous
and professional service
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Joined 1 year ago
August 24, 2012
I did shop around and returned to
finalize the sale on a 2010 RAV4 with Brad Taberts.
He was helpful, knew the product and was polite. He is an asset to the James business. I will recommend him and James to friends looking at the Toyota line of vehicles.
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Joined 1 year ago
August 15, 2012
Angel was very knowledgeable and
friendly. He showed me around and encouraged me to test-drive the car. I felt less intimidated. He was very enthusiastic and energetic showing me around. He was a good salesman. I liked the atmosphere and financial incentives.
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Recommends
Joined 1 year ago
August 06, 2012
Rosemarie was great. spent lots of time
with us and was supper helpful. this was our second time we bought a new car from this dealer. would go back, but would look for Rosemarie, we loved her. and they have a place for kids, TV's all over and soda, coffee and popcorn.
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Joined 1 year ago
August 02, 2012
Collin was very friendly and easy to
work with. He answered all my questions and was very patient with me. The rest of the staff that I also dealt with were very courteous and friendly as well. The best car buying experience I have ever had. It was quick and painless.
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